Outage in Heron Data

File Parsing Down

Resolved Minor
March 25, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Heron Data Root
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/25/2025 07:41PM

This incident has been resolved.

MONITORING 2 months ago - at 03/25/2025 07:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 03/25/2025 06:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 03/25/2025 05:57PM

We are currently investigating this issue.

Latest Heron Data outages

Server slowness - 5 months ago
API instability - 10 months ago
Email server outage - 12 months ago
High rate of timeouts - over 1 year ago

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