Outage in Heron Data

GCP outage

Resolved Major

June 12, 2025 - Started 10 months ago - Lasted about 14 hours
Official incident page

Incident Report

We are experiencing issues with one of our cloud providers, GCP. Namely, we are seeing degradation in the cloud storage, cloud run, and AI services

Components affected

Heron Data Root Heron Data Transactions

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/13/2025 07:53AM

This incident has been resolved.

MONITORING 10 months ago - at 06/12/2025 10:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 06/12/2025 08:03PM

GCP has advised that they are experiencing varying degrees of impact on different components. We will continue to monitor and recover as possible https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

MONITORING 10 months ago - at 06/12/2025 07:54PM

GCP services have recovered. Our systems are recovering

INVESTIGATING 10 months ago - at 06/12/2025 06:09PM

Read requests are succeeding, but post requests are failing

INVESTIGATING 10 months ago - at 06/12/2025 06:08PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/12/2025 06:08PM

We are experiencing issues with one of our cloud providers, GCP. Namely, we are seeing degradation in the cloud storage, cloud run, and AI services

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