Outage in Heron Data
GCP outage
Resolved MajorIncident Report
We are experiencing issues with one of our cloud providers, GCP. Namely, we are seeing degradation in the cloud storage, cloud run, and AI services
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 06/13/2025 07:53AM
This incident has been resolved.
MONITORING
4 months ago - at 06/12/2025 10:50PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 months ago - at 06/12/2025 08:03PM
GCP has advised that they are experiencing varying degrees of impact on different components. We will continue to monitor and recover as possible https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
MONITORING
4 months ago - at 06/12/2025 07:54PM
GCP services have recovered. Our systems are recovering
INVESTIGATING
4 months ago - at 06/12/2025 06:09PM
Read requests are succeeding, but post requests are failing
INVESTIGATING
4 months ago - at 06/12/2025 06:08PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 06/12/2025 06:08PM
We are experiencing issues with one of our cloud providers, GCP. Namely, we are seeing degradation in the cloud storage, cloud run, and AI services
Latest Heron Data outages
Async task processing outage - 3 months ago
Async server outage - 3 months ago
File Parsing Down - 7 months ago
Server slowness - 10 months ago
Bank statement PDF parsing performance degraded - about 1 year ago
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