Outage in Heron Data
Async task processing outage
Resolved MajorIncident Report
We are having issues with GCP provisioning compute instances for async processing. Async processing is impacted
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/16/2025 06:55PM
This incident has been resolved. Our async processing uses GCP "spot" instances, and GCP unexpectedly started denying the creation of these spot instances in our kubernetes cluster. We have now created non-spot instances that will allow us to serve async tasks as normal, and have both spot and non-spot instances in place for future
MONITORING
10 months ago - at 07/16/2025 06:44PM
New node pools are up & running, tasks are running again. We are recovering.
IDENTIFIED
10 months ago - at 07/16/2025 06:41PM
GCP is denying "spot instances" for our async processing kubernetes cluster. This means that no async tasks are being processed. We are creating a new node pool that does not rely on spot instances to get us back up & running
INVESTIGATING
10 months ago - at 07/16/2025 06:38PM
We are having issues with GCP provisioning compute instances for async processing. Async processing is impacted
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