Outage in Heron Data
Intermittent Salesforce Issues Affecting Syncs
Resolved Minor
October 05, 2026 - Started 6 days ago
- Lasted about 19 hours
Incident Report
Salesforce is currently experiencing intermittent issues, which are causing some of our sync attempts to fail.
We have raised the issue with Salesforce and are actively monitoring the situation.
We are retrying failed submission syncs as we go.
The issue started at 11:00 ET / 15:00 UTC.
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 10/05/2026 07:04PM
There have been no failed syncs due to Salesforce's issues for the past 2 hours. We are continuing to monitor Salesforce sync attempts, and waiting on their team for an explanation of the incident.
We have re-synced all affected deals.
INVESTIGATING
6 days ago - at 10/05/2026 03:16PM
Salesforce is currently experiencing intermittent issues, which are causing some of our sync attempts to fail.
We have raised the issue with Salesforce and are actively monitoring the situation.
We are retrying failed submission syncs as we go.
The issue started at 11:00 ET / 15:00 UTC.
Latest Heron Data outages
Heron Dashboard slow to load - 19 days ago
Issue: old submissions with Wells Fargo bank statements reprocessed - about 1 month ago
Submission processing affected - 3 months ago
Degraded bank statement parsing - 5 months ago
End User Processing - 6 months ago
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