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Outage in Heron Data

Workflow processing latency

Resolved Minor
October 21, 2026 - Started 13 days ago - Lasted about 3 hours

Incident Report

We are experiencing delays with processing workflows, this issue started approximately 10:30 ET / 15:30 BST. A fix has been implemented and workflow backlog is being processed

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Latest Updates ( sorted recent to last )
IDENTIFIED 12 days ago - at 10/20/2026 05:06PM

The backlog of submissions is being cleared, and you will see delayed submissions being processed.

We currently expect this to be resolved within the next 90 minutes.

Please note that deals may not be processed in the order they were originally submitted.

IDENTIFIED 13 days ago - at 10/20/2026 03:05PM

We are experiencing delays with processing workflows, this issue started approximately 10:30 ET / 15:30 BST.

A fix has been implemented and workflow backlog is being processed

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