Outage in Heron Data
Heron Dashboard slow to load
Resolved Minor
September 22, 2026 - Started about 14 hours ago
- Lasted about 3 hours
Incident Report
We’re currently experiencing degraded dashboard performance.
For customers using the dashboard, this may result in slower page load times and an empty Policy Evaluation screen.
This issue started at 09:30 ET / 14:30 BST.
We are investigating and working on resolving this with highest priority.
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Latest Updates ( sorted recent to last )
MONITORING
about 13 hours ago - at 09/22/2026 02:57PM
We have applied a fix to mitigate the degraded dashboard performance.
For customers using the dashboard, pages should be loading at normal speed again, including policy evaluations.
If you continue to experience any issues, please email support@herondata.io
INVESTIGATING
about 14 hours ago - at 09/22/2026 02:10PM
We’re currently experiencing degraded dashboard performance.
For customers using the dashboard, this may result in slower page load times and an empty Policy Evaluation screen.
This issue started at 09:30 ET / 14:30 BST.
We are investigating and working on resolving this with highest priority.
Latest Heron Data outages
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