Outage in Heron Data
Google cloud outage
Resolved Minor
October 20, 2026 - Started 13 days ago
- Lasted about 2 hours
Incident Report
We are experiencing elevated error rates and latency as caused by a downstream google cloud outage.
API customers will be receiving additional 5xx status codes and should re-try requests.
Workflow processing currently has elevated latency but no failures.
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Latest Updates ( sorted recent to last )
MONITORING
13 days ago - at 10/20/2026 01:55PM
API error rate currently back down to normal levels and latency also back to normal levels.
Team is continuing to monitor
MONITORING
13 days ago - at 10/20/2026 12:42PM
We are experiencing elevated error rates and latency as caused by a downstream google cloud outage.
API customers will be receiving additional 5xx status codes and should re-try requests.
Workflow processing currently has elevated latency but no failures.
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