Outage in HeyGen
Invalid video_url for generated videos
Resolved Minor
May 01, 2025 - Started 12 months ago
- Lasted about 2 hours
Incident Report
We are currently investigating an issue causing videos generated via the API to have an invalid `video_url`. This may prevent access to newly generated videos. Our team is working to identify the cause and restore normal functionality. Further updates will follow.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
INVESTIGATING
12 months ago - at 05/01/2025 08:39PM
We are currently investigating an issue causing videos generated via the API to have an invalid `video_url`. This may prevent access to newly generated videos. Our team is working to identify the cause and restore normal functionality. Further updates will follow.
Latest HeyGen outages
App not operational - 5 days ago
Slow video creation - 6 days ago
Database issues - 18 days ago
Site is slow - 24 days ago
API Product service hinderince - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
