Outage in HeyGen
Invalid video_url for generated videos
Resolved Minor
May 01, 2025 - Started 9 days ago
- Lasted about 2 hours
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Outage Details
We are currently investigating an issue causing videos generated via the API to have an invalid `video_url`. This may prevent access to newly generated videos. Our team is working to identify the cause and restore normal functionality. Further updates will follow.
Latest Updates ( sorted recent to last )
INVESTIGATING
9 days ago - at 05/01/2025 08:39PM
We are currently investigating an issue causing videos generated via the API to have an invalid `video_url`. This may prevent access to newly generated videos. Our team is working to identify the cause and restore normal functionality. Further updates will follow.
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