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Outage in Highspot

Pitches and Digital Rooms failing to send

Resolved Major
February 26, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Highspot experienced a major incident where Pitches and Digital Rooms failed to send across all data centers for 48 minutes. The engineering team deployed a fix that fully resolved the sending issues for both components.

We are investigating an issue where Pitches and Digital Rooms are failing to send across all data centers.  Our Engineering Team is actively working on a resolution.  We will provide another update at 10AM PT.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/26/2026 05:52PM

We have deployed a fix for this issue - all Digital Rooms and Pitches are now sending without issue.  This is fully resolved.

INVESTIGATING 1 day ago - at 02/26/2026 05:05PM

We are investigating an issue where Pitches and Digital Rooms are failing to send across all data centers.  Our Engineering Team is actively working on a resolution.  We will provide another update at 10AM PT.

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