Outage in Highspot
Review Submission tab within Learning Center Issue in AMERICAS1 & AMERICAS2 Data Center
Resolved MajorIncident Report
Summary AI Generated
Highspot experienced a major incident lasting approximately 3.9 hours in which managers were unable to review submissions within the Learning Center across the AMERICAS1 and AMERICAS2 data centers. The engineering team identified the root cause and worked toward a fix, resolving the issue at 1:26 PM Pacific Time on July 17, 2026.
We are investigating reports of an issue where managers are unable to review submissions within the Learning Center in our AMERICAS1 & AMERICAS2 Data Center.
We are actively investigating this issue and will provide further details regarding symptoms and scope at 11:30 AM Pacific Time.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/17/2026 08:26PM
The issue related to managers are unable to review submissions within the Learning Center has now been resolved.
IDENTIFIED
10 days ago - at 07/17/2026 06:59PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 days ago - at 07/17/2026 06:56PM
The Engineering Team has identified the root cause of this issue and are working towards the fix.
INVESTIGATING
10 days ago - at 07/17/2026 04:35PM
We are continuing to investigate this issue.
INVESTIGATING
10 days ago - at 07/17/2026 04:35PM
We are investigating reports of an issue where managers are unable to review submissions within the Learning Center in our AMERICAS1 & AMERICAS2 Data Center.
We are actively investigating this issue and will provide further details regarding symptoms and scope at 11:30 AM Pacific Time.
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