Outage in Highspot
Performance issues in AMERICAS2 Data Center
Resolved MajorIncident Report
Summary AI Generated
Highspot experienced performance and latency issues, including 504 errors, across its AMERICAS2 Data Center for approximately 1.3 hours, impacting nearly all platform components including Pitches, CRM Integration, Analytics, Search, and Authentication. The Engineering Team investigated and resolved the issue, with all services confirmed fully operational by 12:56 PM PT.
We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 1PM PT.
Components affected
Highspot Pitches Highspot CRM Integration Highspot Analytics Highspot Engagement Highspot Administration & Authentication Highspot Content Highspot Learning Highspot Support Center Highspot SearchTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/05/2026 07:56PM
The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center. All services are fully operational.
INVESTIGATING
11 days ago - at 08/05/2026 06:39PM
We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 1PM PT.
Latest Highspot outages
Review Submission tab within Learning Center Issue in AMERICAS1 & AMERICAS2 Data Center - about 1 month ago
Performance issues in AMERICAS2 Data Center - about 2 months ago
Performance issues in AMERICAS2 Data Center - 6 months ago
Pitches and Digital Rooms failing to send - 6 months ago
Pitch/Digital Room Re-sharing Disabled - 8 months ago
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