Outage in Highspot
Performance issues in AMERICAS2 Data Center
Resolved MajorIncident Report
Summary AI Generated
Highspot experienced a major outage lasting approximately 1.3 hours in the AMERICAS2 Data Center, causing performance degradation, latency issues, and 504 errors across nearly all platform components, including Content, Search, CRM Integration, Analytics, and Authentication. The engineering team investigated and fully resolved the issue, confirming all systems were operational by 10:29 AM PT on June 29, 2026.
We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 11AM PT
Components affected
Highspot Administration & Authentication Highspot Analytics Highspot Content Highspot CRM Integration Highspot Learning Highspot Pitches Highspot Search Highspot Support Center Highspot EngagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 06/29/2026 05:29PM
The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center. Everything is fully operational again.
INVESTIGATING
28 days ago - at 06/29/2026 04:17PM
We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 11AM PT
Latest Highspot outages
Review Submission tab within Learning Center Issue in AMERICAS1 & AMERICAS2 Data Center - 10 days ago
Performance issues in AMERICAS2 Data Center - 5 months ago
Pitches and Digital Rooms failing to send - 5 months ago
Pitch/Digital Room Re-sharing Disabled - 8 months ago
Performance Latency in AMERICAS2 Data Center - 9 months ago
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