Highspot experienced performance and latency issues, including 504 errors, in the AMERICAS2 Data Center lasting approximately 1.3 hours. The incident affected a broad range of platform functionality, including Content, Learning, CRM Integration, Pitches, Engagement, Analytics, Search, Support Center, and Administration & Authentication. The issue was investigated and resolved.
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We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 3PM PT.
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