Outage in Highspot
Performance issues in AMERICAS2 Data Center
Resolved MajorIncident Report
Summary AI Generated
Highspot experienced performance and latency issues in the AMERICAS2 Data Center that affected multiple core services including Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, and Engagement. The incident lasted 51 minutes before the Engineering Team successfully resolved all performance issues and restored full operational status.
We are currently investigating reports of performance and latency issues in the AMERICAS2 Data Center. We will provide another update by 10AM PT.
Components affected
Highspot Administration & Authentication Highspot Analytics Highspot Content Highspot CRM Integration Highspot Learning Highspot Pitches Highspot Search Highspot Support Center Highspot EngagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/03/2026 05:44PM
The Engineering Team has resolved the performance issues in the AMERICAS2 Data Center. Everything is fully operational again.
INVESTIGATING
2 months ago - at 03/03/2026 04:56PM
We are currently investigating reports of performance and latency issues in the AMERICAS2 Data Center. We will provide another update by 10AM PT.
Latest Highspot outages
Pitches and Digital Rooms failing to send - 2 months ago
Pitch/Digital Room Re-sharing Disabled - 5 months ago
Performance Latency in AMERICAS2 Data Center - 6 months ago
COMPONENT Issue in DATA_CENTER - 6 months ago
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