Outage in Hightouch
Subset of REST API calls failing
Resolved Minor
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Outage Details
We are investigating an issue causing REST API calls to fail with 401 error codes for a subset of customers.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/28/2025 11:28AM
We have traced the issue back to a small number of API keys created by Hightouch users with invalid or expired Google auth.
Affected users can reactivate their account (and associated API keys) by logging in to their workspace.
INVESTIGATING
2 days ago - at 08/28/2025 09:54AM
We are investigating an issue causing REST API calls to fail with 401 error codes for a subset of customers.
Latest Hightouch outages
Delayed delivery for a small subset of events - 2 days ago
Syncing Outage - 18 days ago
Users Logged Out - about 2 months ago
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