Outage in Hightouch
Syncs to Reddit Ads failing with 403 error
Resolved MinorIncident Report
We are investigating an issue causing syncs to Reddit Ads to fail. We will provide an update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/01/2025 12:15AM
We fixed an issue caused by changes in Reddit’s API. Customers will need to re-authenticate their Reddit Ads connection for syncs to resume running successfully.
IDENTIFIED
about 1 month ago - at 09/30/2025 09:57PM
We have identified the root cause and are working on next steps to resolve the issue. We appreciate your patience.
INVESTIGATING
about 1 month ago - at 09/30/2025 09:14PM
We are investigating an issue causing syncs to Reddit Ads to fail. We will provide an update as soon as we have more information.
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