Outage in Hightouch
Syncs to Reddit Ads failing with 403 error
Resolved Minor
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Outage Details
We are investigating an issue causing syncs to Reddit Ads to fail. We will provide an update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/01/2025 12:15AM
We fixed an issue caused by changes in Reddit’s API. Customers will need to re-authenticate their Reddit Ads connection for syncs to resume running successfully.
IDENTIFIED
7 days ago - at 09/30/2025 09:57PM
We have identified the root cause and are working on next steps to resolve the issue. We appreciate your patience.
INVESTIGATING
7 days ago - at 09/30/2025 09:14PM
We are investigating an issue causing syncs to Reddit Ads to fail. We will provide an update as soon as we have more information.
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