Outage in Hivebrite

Global outage on EU and US sandbox

Resolved Major

June 03, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data. We have identified the cause of the incident and are working on the resolution. We apologize for the inconvenience.

Components affected

Hivebrite US sandbox servers Hivebrite European sandbox servers

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/03/2025 01:01PM

The incident has been resolved. Fixes have been implemented to prevent future occurrences. Thank you for your support and understanding.

Please reach out to your CSM if you have additional questions.

MONITORING 11 months ago - at 06/03/2025 10:53AM

We have recovered from the incident. We keep monitoring closely to make sure the situation is fully resolved. Updates will follow.
Thank you for your cooperation.

IDENTIFIED 11 months ago - at 06/03/2025 09:49AM

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data.

We have identified the cause of the incident and are working on the resolution.

We apologize for the inconvenience.

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