Outage in Hologram

Connectivity issues on G3 SIMs/profiles

Resolved Minor
April 17, 2025 - Started 6 months ago - Lasted about 13 hours
Official incident page

Need to monitor Hologram outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Hologram, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating a reported issue on our G3 SIMs/profiles (ICCID prefix 89464*). We are seeing high percentages of packet loss with both existing and new data sessions. We are actively working with our upstream partners on a resolution. We will provide updates as more information becomes available.
Components affected
Hologram Cellular Network
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/18/2025 03:44PM

This incident has been resolved.

MONITORING 6 months ago - at 04/18/2025 01:26PM

We’ve increased capacity on our PGW (Packet Gateway) network nodes and are already seeing significant improvement in performance. Our team is actively monitoring to ensure stability and will provide further updates as needed.

INVESTIGATING 6 months ago - at 04/18/2025 02:46AM

We are currently investigating a reported issue on our G3 SIMs/profiles (ICCID prefix 89464*). We are seeing high percentages of packet loss with both existing and new data sessions.

We are actively working with our upstream partners on a resolution. We will provide updates as more information becomes available.

Latest Hologram outages

Connectivity issues on G3 SIMs/profiles (89464*) - 1 day ago
Reporting delayed - 20 days ago
Network Maintenance - about 1 month ago
Delayed SIM Operations - about 1 month ago
Service Degradation: SIM operations on US2 profiles (Verizon) - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook