Outage in Honeycomb

SampleRate processing impaired

Resolved Minor
November 13, 2024 - Started 3 months ago - Lasted 28 minutes
Official incident page

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Outage Details

Honeycomb has been ignoring the “SampleRate” attribute in OTLP telemetry for the past 19 hours. “sampleRate” with a lower-case S is being processed as normal. Telemetry sent using Beelines is also being processed as normal. We're currently deploying a fix and will post an update soon.
Components affected
Honeycomb api.honeycomb.io - Event Ingest
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/13/2024 07:28PM

Processing of the SampleRate attribute with a capital S is restored. This incident is now resolved.

INVESTIGATING 3 months ago - at 11/13/2024 07:15PM

Honeycomb has been ignoring the “SampleRate” attribute in OTLP telemetry for the past 19 hours. “sampleRate” with a lower-case S is being processed as normal. Telemetry sent using Beelines is also being processed as normal.

We're currently deploying a fix and will post an update soon.

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