Outage in Honeycomb

UI Unavailable

Resolved Major

January 21, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a UI outage due to a bad deployment. We are actively resolving the issue.

Components affected

Honeycomb ui.honeycomb.io - Querying Honeycomb ui.honeycomb.io - App Interface

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 01/22/2025 12:19AM

Between 14:00 and 14:20 PST (22:00 and 22:20 UTC), our UI became unavailable due to an issue with a deployment. The impact of this incident is that pages in the UI would not load. The API, and triggers/SLOs and their relevant alerting, were unaffected. We rolled back the impacted build while fixing the issue. A fix for the issue has been deployed, and we have confirmed its availability in production.

MONITORING 12 months ago - at 01/21/2025 10:26PM

Between 14:00 and 14:20 PST (22:00 and 22:20 UTC), our UI became unavailable due to an issue with a deployment. The impact of this incident is that pages in the UI would not load. The API, and triggers/SLOs and their relevant alerting, were unaffected.
We have rolled back the relevant deployment and are deploying a fix. The UI should now be fully available. We will continue to monitor as we proceed with the fix.

IDENTIFIED 12 months ago - at 01/21/2025 10:18PM

We are currently experiencing a UI outage due to a bad deployment. We are actively resolving the issue.

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