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Outage in Honeycomb

A font package is causing boards to fail

Resolved Major
March 05, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We started seeing errors on Mar 4 around 4pm PST that boards were not rendering. Some boards have this issue, but not all. A single customer might have a mix of boards that have this issue and boards that are fine. Board data doesn't appear to be affected.

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RESOLVED about 1 year ago - at 03/05/2025 03:15PM

We started seeing errors on Mar 4 around 4pm PST that boards were not rendering. Some boards have this issue, but not all. A single customer might have a mix of boards that have this issue and boards that are fine. Board data doesn't appear to be affected.

INVESTIGATING about 1 year ago - at 03/05/2025 01:38PM

We started seeing errors on Mar 4 around 4pm PST that boards were not rendering. Some boards have this issue, but not all. A single customer might have a mix of boards that have this issue and boards that are fine. Board data doesn't appear to be affected.

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