Honeycomb's Production EU Region experienced intermittent query slowness and failures for approximately 7 hours, caused by a high volume of dataset deletions that elevated database load and destabilized querying. No data was lost during the incident. Service was fully restored after a fix was applied to prevent recurrence.
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We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.
Querying in our Production EU Region is fully operational. We will continue to monitor for any abnormal behavior.
We are continuing to investigate intermittent slowness and query failures affecting our Production EU Region. We will provide an update as soon as we have more information.
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