Outage in Honorlock
3rd party chat provider experiencing service outage.
Resolved MinorIncident Report
Summary AI Generated
Honorlock's third-party chat provider experienced a service outage that caused delayed or non-sending messages from support agents. The incident affected the Support component and lasted 21.8 hours. The issue was resolved after the third-party provider completed their investigation and repairs.
In continuation of last night's service outage, we have received reports of delayed or non-sending messages from the agent's end. Our third-party provider is aware and is investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/26/2026 02:02PM
This incident has been resolved.
MONITORING
2 months ago - at 02/25/2026 04:19PM
In continuation of last night's service outage, we have received reports of delayed or non-sending messages from the agent's end. Our third-party provider is aware and is investigating.
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