Honorlock temporarily disabled all Canvas integrations for 93.4 hours as a security precaution in response to an ongoing security incident affecting the Instructure (Canvas) platform. The suspension affected Canvas proctoring services to protect user data during the security event. The service was restored after Canvas resolved their incident, requiring institutions to refresh their Canvas API credentials and contact Honorlock support to reactivate their integrations.
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With account reactivation in the final stages, we are returning to normal status operations.
How to restore your service:
To re-activate Honorlock, please refresh your Canvas API credentials and reach out to your Technical CSM or our Support team (support@honorlock.com) to assist with restoring access.
Canvas Service Restored: Steps to Re-enable Honorlock.
To ensure your institution's data remains protected following the recent Instructure incident, we have proactively disabled some integrations as a security precaution.
How to restore your service:
To re-activate Honorlock, please refresh your Canvas API credentials and reach out to your Technical CSM or our Support team (support@honorlock.com) to assist with restoring access.
For official incident updates from Instructure, visit: instructure.com/incident_update
Honorlock is aware of the ongoing security incident affecting the Instructure (Canvas) platform. In response, all Canvas/Instructure integrations have been temporarily disabled to ensure the continued protection of all user data.
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