Outage in Honorlock
Honorlock Service Outage
Resolved MajorIncident Report
Summary AI Generated
Honorlock experienced a 22-minute service outage affecting all proctoring integrations (Canvas, Blackboard, D2L, and Aleks), causing 504 timeout errors that prevented exam takers from loading, navigating, or resuming their exams. The incident was resolved after implementing a fix and confirming service improvements.
We are investigating reports of disruptions to the proctoring service and 504 timeout errors. Exam takers may be unable to load, navigate, or resume their exam.
Components affected
Honorlock Canvas Proctoring Honorlock Blackboard Proctoring Honorlock D2L Proctoring Honorlock Aleks ProctoringTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/14/2026 01:01AM
This incident has been resolved.
MONITORING
5 days ago - at 06/14/2026 12:44AM
A fix has been implemented and we have received reports of improvements. We will continue to monitor the situation.
INVESTIGATING
5 days ago - at 06/14/2026 12:39AM
We are investigating reports of disruptions to the proctoring service and 504 timeout errors. Exam takers may be unable to load, navigate, or resume their exam.
Latest Honorlock outages
Service Suspended for Canvas Integrations (Security Precaution) - about 1 month ago
3rd party chat provider experiencing service outage. - 4 months ago
3rd party chat provider experiencing service outage. - 4 months ago
Blackboard is experiencing issues that may prevent users from starting a proctored exam or result in a page unresponsive message. - 4 months ago
Exam Start issues on Blackboard Ultra and Chrome v144 - 5 months ago
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