Outage in Hootsuite Inc.

Error accessing Admin Settings page for certain Sparkcentral users

Resolved Minor
April 28, 2025 - Started about 1 month ago - Lasted 43 minutes
Official incident page

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Outage Details

Hey there. Sparkcentral is currently experiencing a service disruption affecting the Admin Settings, specifically the Agents settings page. You may see errors while trying to access the Admin Settings > Agents section. Our team are aware of the situation and actively monitoring. Thank you in advance for your understanding. Please subscribe to receive status updates.
Components affected
Hootsuite Inc. Sparkcentral Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/28/2025 11:55AM

Hi there! The service disruption affecting the Admin Settings, specifically the Agents settings page, has now been resolved.
You should no longer encounter errors when accessing the Admin Settings > Agents section.

Our team has implemented a fix and is continuing to monitor the platform to ensure stability.

Thank you for your patience and understanding while we worked to address this.

INVESTIGATING about 1 month ago - at 04/28/2025 11:21AM

Hey there. Sparkcentral is currently experiencing a service disruption affecting the Admin Settings, specifically the Agents settings page. You may see errors while trying to access the Admin Settings > Agents section.

Our team are aware of the situation and actively monitoring. Thank you in advance for your understanding.

Please subscribe to receive status updates.

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