Outage in Hootsuite Inc.

Unable to add LinkedIn accounts to Hootsuite

Resolved Major
August 04, 2025 - Started 21 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Hello, We’re currently seeing elevating errors on LinkedIn’s side that are preventing users from adding or reconnecting LinkedIn profiles and company pages to their dashboard. Our team is actively working with LinkedIn to resolve the issue as quickly as possible. We'll continue to provide further updates as they become available. Thank you for your understanding!
Components affected
Hootsuite Inc. Hootsuite Web Application
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 08/04/2025 02:35PM

We're pleased to inform you that the LinkedIn issue affecting the authorization process has been resolved.

Our engineering team has verified the fix, and services have been restored to normal operation.

Thank you for your patience and cooperation throughout this incident.

MONITORING 21 days ago - at 08/04/2025 01:37PM

After further review, we've noticed a decrease in errors related to the LinkedIn issues that were affecting the authorization process for LinkedIn accounts in Hootsuite.

Our team continues to work with LinkedIn to address this issue. In the meantime, we continue to monitor this situation.

INVESTIGATING 21 days ago - at 08/04/2025 11:20AM

Hello,

We’re currently seeing elevating errors on LinkedIn’s side that are preventing users from adding or reconnecting LinkedIn profiles and company pages to their dashboard.

Our team is actively working with LinkedIn to resolve the issue as quickly as possible. We'll continue to provide further updates as they become available.

Thank you for your understanding!

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