Outage in Hootsuite Inc.
Sparkcentral US - Unable to receive messages on certain channels
Resolved Major
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Outage Details
Hey there! We are experiencing issues with receiving messages on certain Sparkcentral channels (including WhatsApp, Viber, etc.). You may have difficulties receiving incoming messages from these channels. Our team is working to fix this as quickly as possible. Please note that messages are not lost and will be processed once our team resolves the issue.
Thank you in advance for your understanding.
Components affected
Hootsuite Inc. Sparkcentral Web ApplicationLatest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 08/11/2025 12:57PM
We are able to confirm that issues with receiving messages on Sparkcentral have been resolved. Thank you for your patience!
IDENTIFIED
10 days ago - at 08/11/2025 10:45AM
Hey there! We are experiencing issues with receiving messages on certain Sparkcentral channels (including WhatsApp, Viber, etc.). You may have difficulties receiving incoming messages from these channels. Our team is working to fix this as quickly as possible. Please note that messages are not lost and will be processed once our team resolves the issue.
Thank you in advance for your understanding.
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