Outage in Hope College System
Banner Admin Pages Outage
Resolved Major
October 21, 2025 - Started about 2 months ago
- Lasted about 3 hours
Incident Report
CIT is investigating reports that Banner Admin Pages is currently unavailable.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 2 months ago - at 10/21/2025 04:53PM
CIT is investigating reports that Banner Admin Pages is currently unavailable.
IDENTIFIED
about 2 months ago - at 10/21/2025 05:00PM
We have also identified that My College Account (from within the Hope App) is also not working.
IDENTIFIED
about 2 months ago - at 10/21/2025 05:43PM
The cloud infrastructure supporting the **Banner Admin Pages** and **My College Account** unexpectedly failed, making these services temporarily unavailable. Our team is actively working on a fix to restore full access as quickly as possible. Admin Pages, Student Account, Employee and Profile information should now be restored. We are working through Finance and Faculty.
MONITORING
about 2 months ago - at 10/21/2025 05:46PM
All services should be restored. We will be continuing to monitor the situation.
Latest Hope College System outages
Hope.edu unavailable - 1 day ago
My College Account, Banner, Moodle and other associated apps unavailable - about 1 month ago
Power Outage - about 1 month ago
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