Outage in Hope College System

Issues accessing Cashnet / student payment portal

Resolved Minor

October 29, 2025 - Started about 2 months ago - Lasted about 18 hours

Incident Report

We are receiving reports of issues accessing the student payment portal.

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Latest Updates ( sorted recent to last )

IDENTIFIED about 2 months ago - at 10/29/2025 06:31PM

We are receiving reports of issues accessing the student payment portal.

Latest Hope College System outages

Hope.edu unavailable - 1 day ago

Banner TEST is currently Down. This is NOT impacting any Production environments. - 11 days ago

My College Account, Banner, Moodle and other associated apps unavailable - about 1 month ago

Power Outage - about 1 month ago

Banner TEST Administration pages are not accessible. This does NOT have an impact on Banner production. - about 2 months ago

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