Outage in Hotjar

Insights and Tracking Code ingestion are down

Resolved Major
October 05, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue where Insights and Tracking Code ingestion are currently non-functional - we're really sorry for the interruption to services, and we're investigating urgently. We'll post further updates as we have them - thanks for bearing with us!
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/05/2022 10:39AM

We've managed to resolve the outage for both Insights and our Tracking Code. We're in the monitoring stage of this incident - watching closely to ensure everything's working as it should be.

If all remains operational, we'll resolve the incident shortly. Thanks for bearing with us again!

INVESTIGATING about 3 years ago - at 10/05/2022 10:06AM

We are investigating an issue where Insights and Tracking Code ingestion are currently non-functional - we're really sorry for the interruption to services, and we're investigating urgently.

We'll post further updates as we have them - thanks for bearing with us!

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