Outage in Hotjar

Website and dashboard down

Resolved Major
April 09, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating an issue with our website being down. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/09/2023 07:10PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/09/2023 06:48PM

We've seen an unusually high number of requests from 16:50 UTC to 18:15 UTC. We've mitigated impact but will continue monitoring.
All your data from this period will be available.

INVESTIGATING over 1 year ago - at 04/09/2023 05:52PM

We are continuing to investigate the issue. The main website is still unavailable, but we see insights.hotjar.com recovering.

INVESTIGATING over 1 year ago - at 04/09/2023 05:10PM

We're investigating an issue with our website being down.
Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.
Thanks for bearing with us!

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