Outage in Hotjar

Issues with billing system

Resolved Major
April 02, 2024 - Started 9 months ago - Lasted about 3 hours
Official incident page

Need to monitor Hotjar outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Hotjar, and never miss an outage again.
Start Free Trial

Outage Details

We’re investigating an issue with our billing system. We have temporarily deactivated access to it whilst we investigate. Thanks for your patience whilst we look into this.
Components affected
Hotjar insights.hotjar.com
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/02/2024 05:41PM

This incident is now resolved. Thanks for bearing with us!

INVESTIGATING 9 months ago - at 04/02/2024 05:39PM

This incident is now resolved. Thanks for bearing with us!
Impact:
* COMPONENT: magpie

INVESTIGATING 9 months ago - at 04/02/2024 03:12PM

We have temporarily disabled access to the checkout process and invoices while we investigate this issue. We'll be sure to post an update as soon as these features are back available again.

Thanks for you patience while we look into this!

INVESTIGATING 9 months ago - at 04/02/2024 03:02PM

We’re investigating an issue with our billing system. We have temporarily deactivated access to it whilst we investigate. Thanks for your patience whilst we look into this.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime