Outage in Hotjar
Data collection paused for some customers
Resolved MinorIncident Report
Summary AI Generated
Hotjar experienced a 3.7-hour incident where some customer accounts had Session Recordings paused and received tag verification warnings. The issue was identified, a fix was implemented, and the service was confirmed resolved with data collection returning to normal.
Some accounts may experience a temporary pause in Hotjar Session Recordings and see tag verification warnings. The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/04/2026 06:03PM
This incident has been resolved, and data is collecting as normal.
MONITORING
3 days ago - at 09/04/2026 03:42PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 09/04/2026 02:23PM
Some accounts may experience a temporary pause in Hotjar Session Recordings and see tag verification warnings. The issue has been identified and a fix is being implemented.
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