Outage in Housecall Pro

Degraded AI Service Performance

Resolved Minor
June 12, 2025 - Started 4 months ago - Lasted about 17 hours
Official incident page

Incident Report

Google Cloud is experiencing degraded performance with its API, which powers some of our AI features. You may see error messages, experience latency, or encounter other unexpected behavior when using AI functionality in Housecall Pro. OpenAI is working diligently to resolve the issue. Please subscribe to our status page for updates.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/13/2025 11:27AM

This incident has been resolved.

MONITORING 4 months ago - at 06/12/2025 08:52PM

Google is reporting some recovery and we are seeing some recovery to the AI tooling.

INVESTIGATING 4 months ago - at 06/12/2025 08:52PM

Google Cloud is experiencing degraded performance with its API, which powers some of our AI features. You may see error messages, experience latency, or encounter other unexpected behavior when using AI functionality in Housecall Pro. OpenAI is working diligently to resolve the issue. Please subscribe to our status page for updates.

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