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Outage in Housecall Pro

Degraded performance with voice dialer for some Pros

Resolved Minor
February 17, 2026 - Started 2 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating an issue affecting the voice dialer functionality and are actively working to resolve it as quickly as possible. Thank you for your patience and understanding.
Components affected
Housecall Pro Voice

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/18/2026 03:08AM

This incident has been resolved.

MONITORING 2 months ago - at 02/17/2026 09:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/17/2026 07:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/17/2026 06:05PM

We are currently investigating an issue affecting the voice dialer functionality and are actively working to resolve it as quickly as possible. Thank you for your patience and understanding.

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