Outage in Housecall Pro
Delayed job payment status for cash/check/other invoice payments (up to 1 hour)
Resolved MinorIncident Report
Payments are being processed; the status of cash, check, and other payments is delayed.
We are investigating the issue and will post an update by 1:15 pm Pacific Time.
Components affected
Housecall Pro Payment processing - StripeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/11/2026 11:34PM
This incident has been resolved.
MONITORING
11 days ago - at 08/11/2026 10:55PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 days ago - at 08/11/2026 10:53PM
We are operational again.
RCA will be forthcoming.
INVESTIGATING
11 days ago - at 08/11/2026 09:56PM
The fix is being deployed.
Will post an update within the next 30 minutes.
INVESTIGATING
11 days ago - at 08/11/2026 09:17PM
We believe we have identified the issue and are testing a fix.
Will post an update within the next 30 minutes.
INVESTIGATING
11 days ago - at 08/11/2026 08:48PM
We are still investigating. The delay is now approximately 3 minutes.
Will post an update within the next 30 minutes.
INVESTIGATING
11 days ago - at 08/11/2026 08:18PM
We are still investigating. The delay is now approximately 30 minutes.
Will post an update within the next 30 minutes.
INVESTIGATING
11 days ago - at 08/11/2026 07:59PM
We are continuing to investigate this issue.
INVESTIGATING
11 days ago - at 08/11/2026 07:58PM
Payments are being processed; the status of cash, check, and other payments is delayed.
We are investigating the issue and will post an update by 1:15 pm Pacific Time.
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