Outage in Housecall Pro

Service Instability

Resolved Major

September 03, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing infrastructure instability affecting multiple services across our website. Users may encounter intermittent errors, slower response times, or temporary service disruptions. We are actively investigating and working to restore normal service. We’ll provide additional updates as more information becomes available.

Components affected

Housecall Pro iOS Mobile App Housecall Pro Android mobile app Housecall Pro Pro web Housecall Pro Text notifications Housecall Pro Email notifications

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 09/03/2026 10:42PM

The infrastructure issue affecting multiple services across our website has been resolved. All services have returned to normal operation.
We will continue to monitor the environment to ensure stability. Thank you for your patience while we worked to resolve the issue.

INVESTIGATING 2 days ago - at 09/03/2026 10:07PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 09/03/2026 09:44PM

We are experiencing infrastructure instability affecting multiple services across our website. Users may encounter intermittent errors, slower response times, or temporary service disruptions. We are actively investigating and working to restore normal service.
We’ll provide additional updates as more information becomes available.

Latest Housecall Pro outages

Delayed job payment status for cash/check/other invoice payments (up to 1 hour) - 25 days ago

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CSR AI Service Disruption - 4 months ago

3rd-party outage causing user interface issues - 5 months ago

Degraded performance with voice dialer for some Pros - 7 months ago

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