Outage in Housecall Pro

Web & Mobile Application Performance Issues

Resolved Major

January 27, 2026 - Started 19 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing instability affecting our web and mobile applications that began at 7:34 AM PST. Some users may encounter intermittent errors, slow performance, or difficulty accessing certain features. Our engineering team is actively investigating and working to stabilize the platform. We will continue to provide updates as progress is made and will share additional details once the issue is fully resolved. Thank you for your patience.

Components affected

Housecall Pro Pro web Housecall Pro iOS Mobile App Housecall Pro Android mobile app

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 01/27/2026 05:48PM

This incident has been resolved.

MONITORING 19 days ago - at 01/27/2026 05:16PM

A fix has been implemented, and we are monitoring results.

IDENTIFIED 19 days ago - at 01/27/2026 05:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 19 days ago - at 01/27/2026 04:51PM

We are currently experiencing instability affecting our web and mobile applications that began at 7:34 AM PST. Some users may encounter intermittent errors, slow performance, or difficulty accessing certain features.

Our engineering team is actively investigating and working to stabilize the platform. We will continue to provide updates as progress is made and will share additional details once the issue is fully resolved.

Thank you for your patience.

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