Outage in Hoxhunt

Hoxhunt task pane not loading in Outlook 2016 and 2019

Resolved Major
February 27, 2024 - Started over 1 year ago - Lasted about 24 hours
Official incident page

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Outage Details

Hoxhunt has received few reports about Hoxhunt button not loading properly in Outlook 2016/2019 clients (Windows desktop). We have identified the likely root cause to be on Microsoft's side, in a component that provides the Outlook add-in framework for add-ins (Hoxhunt included). The issue has been reported to Microsoft. Read more: https://github.com/OfficeDev/office-js/issues/4181 Hoxhunt Support
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/28/2024 12:42PM

This incident has been resolved.

Hoxhunt Support

MONITORING over 1 year ago - at 02/28/2024 09:55AM

We have received first reports from affected users that the issue has been resolved.
We don't yet have an official statement from Microsoft about the rollback's being fully completed so it's possible some users are still affected.

We keep monitoring the situation.

Hoxhunt Support

MONITORING over 1 year ago - at 02/27/2024 10:23PM

Microsoft has initiated a rollback a moment ago. There's no estimate on how long the rollback takes but Microsoft rep will update the following thread when the rollback is complete.

Read more: https://github.com/OfficeDev/office-js/issues/4181

Hoxhunt Support

IDENTIFIED over 1 year ago - at 02/27/2024 01:04PM

Hoxhunt has received few reports about Hoxhunt button not loading properly in Outlook 2016/2019 clients (Windows desktop).

We have identified the likely root cause to be on Microsoft's side, in a component that provides the Outlook add-in framework for add-ins (Hoxhunt included).

The issue has been reported to Microsoft.

Read more: https://github.com/OfficeDev/office-js/issues/4181

Hoxhunt Support

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