Outage in Hoxhunt

Hoxhunt button on mobile Outlook may not work for some users

Minor
April 14, 2025 - Started 10 days ago
Official incident page

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Outage Details

We are currently investigating an issue with Microsoft where Hoxhunt button on mobile Outlook may not work for some users. After clicking Hoxhunt button, users are presented with a log in dialog. After proceeding through the log in process, the following error may occur: "Sorry, but we're having trouble signing you in. AADSTS7000024: Inconsistent broker application IDs asserted by incoming credentials." According to user reports, the issue is not limited to Hoxhunt Outlook add-in. We will provide updates and possible remediatory steps as they become available. Best regards Hoxhunt Support
Latest Updates ( sorted recent to last )
INVESTIGATING 10 days ago - at 04/14/2025 12:46PM

We are currently investigating an issue with Microsoft where Hoxhunt button on mobile Outlook may not work for some users. After clicking Hoxhunt button, users are presented with a log in dialog. After proceeding through the log in process, the following error may occur:

"Sorry, but we're having trouble signing you in.
AADSTS7000024: Inconsistent broker application IDs asserted by incoming credentials."


According to user reports, the issue is not limited to Hoxhunt Outlook add-in.


We will provide updates and possible remediatory steps as they become available.


Best regards
Hoxhunt Support

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