Outage in Hoxhunt

Response portal not loading

Resolved Major

May 04, 2026 - Started 18 days ago - Lasted 18 minutes
Official incident page

Incident Report

Summary AI Generated

Hoxhunt's Response portal experienced a complete outage for 18 minutes due to an infrastructure configuration change that failed to apply correctly. The incident affected all Response portal components including Threat Feed, Incident Orchestration, and Feedback Rules, preventing users from accessing response.hoxhunt.com and its subpages. The issue was resolved by fixing the failed configuration change, restoring full functionality to the portal.

We are currently investigating an issue with our Response portal no loading. This includes the following components: - Threat Feed - Incident Orchestration - Feedback Rules We will provide updates on this issue as soon as we have them.

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Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 05/04/2026 07:49AM

This issue is now resolved. Response portal and all subpages of response.hoxhunt.com are now loading again.
Root cause: An infrastructure configuration change did not apply as expected, causing the application to fail to load.
Apologies for the inconvenience caused by this incident.
Contact Support at support@hoxhunt.com in case of any questions.

IDENTIFIED 18 days ago - at 05/04/2026 07:41AM

We have identified a possible cause and are looking for an immediate fix for the issue. We will provide more updates when available.

INVESTIGATING 18 days ago - at 05/04/2026 07:34AM

We are currently investigating an issue with our Response portal no loading. This includes the following components:
- Threat Feed
- Incident Orchestration
- Feedback Rules
We will provide updates on this issue as soon as we have them.

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