Outage in HubSpot

HubSpot is currently unavailable for some customers.

Resolved Major
January 17, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

HubSpot is currently unavailable for some users. We're investigating the cause of this issue, and we'll update this page when we have more information.
Components affected
HubSpot CRM HubSpot Marketing Tools HubSpot Website HubSpot Sales Tools HubSpot Service Tools HubSpot Chat & Automation HubSpot Reports HubSpot APIs HubSpot Integrations HubSpot Mobile

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/17/2023 11:38AM

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

MONITORING almost 3 years ago - at 01/17/2023 11:01AM

We've addressed the issue that prevented HubSpot from loading beginning at approximately 4:30 AM EST (UTC -05:00) on Jan 17, 2023. We have identified and addressed the root cause of the issue related to a temporary problem that impacted core CRM functionality. This caused other tools in HubSpot to become slow or temporarily inaccessible. We're monitoring performance closely to make sure the software recovers properly.

MONITORING almost 3 years ago - at 01/17/2023 10:30AM

We've addressed the issue that prevented HubSpot from loading beginning at approximately 4:30 AM EST and ending at 5:10 AM EST (UTC -05:00) on Jan 17, 2023. We're monitoring performance closely to make sure the software recovers properly.

INVESTIGATING almost 3 years ago - at 01/17/2023 10:10AM

HubSpot is currently unavailable for some users. We're investigating the cause of this issue, and we'll update this page when we have more information.

Latest HubSpot outages

Multiple apps, including Reporting and Developer Tools, are down for some customers. - 4 days ago
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