Outage in HubSpot

HubSpot is currently unavailable for some customers.

Resolved Minor
September 25, 2024 - Started about 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

HubSpot is currently unavailable for some users. We're investigating the cause of this issue, and we'll update this page when we have more information.
Components affected
HubSpot Marketing Tools HubSpot Sales Tools HubSpot Service Tools HubSpot Chat & Automation HubSpot Reports HubSpot APIs HubSpot Integrations HubSpot Mobile HubSpot Website HubSpot CRM
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/25/2024 07:42PM

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

MONITORING about 2 months ago - at 09/25/2024 04:37PM

We've addressed the issue that prevented HubSpot from loading beginning at 5:47 AM EDT (UTC -04:00) on Sep 25, 2024. We're monitoring performance closely to ensure the software recovers properly.

IDENTIFIED about 2 months ago - at 09/25/2024 01:29PM

We've identified a return of the issue that prevented HubSpot software from loading at 5:47 AM EDT (UTC -04:00) on Sep 25, 2024. We're addressing the cause of this issue and will update this page when we have more information.

MONITORING about 2 months ago - at 09/25/2024 10:19AM

We've addressed the issue that prevented HubSpot from loading beginning at 5:47 AM EDT (UTC -04:00) on Sep 25, 2024. We're monitoring performance closely to ensure the software recovers properly.

INVESTIGATING about 2 months ago - at 09/25/2024 09:54AM

HubSpot is currently unavailable for some users. We're investigating the cause of this issue, and we'll update this page when we have more information.

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