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Outage in HubSpot

File upload/modification is unavailable for all customers

Resolved Minor
April 29, 2025 - Started 12 months ago - Lasted 43 minutes
Official incident page

Incident Report

File upload/modification isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within an hour.
Components affected
HubSpot CRM

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/29/2025 08:45PM

File upload is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and File upload should be working properly. No data was lost.

MONITORING 12 months ago - at 04/29/2025 08:36PM

We've addressed the issue that caused File upload to be unavailable since 3:31 PM EDT (UTC -04:00) on Apr 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.

IDENTIFIED 12 months ago - at 04/29/2025 08:21PM

We've identified the issue that's caused File upload to be unavailable since 3:31 PM EDT (UTC -04:00) on Apr 29, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.

INVESTIGATING 12 months ago - at 04/29/2025 08:02PM

File upload/modification isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within an hour.

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