Outage in HubSpot
Contacts Search is unavailable for some customers
Resolved Minor
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Outage Details
We've identified the issue that's caused Contacts Search to be unavailable since 3:49 PM EDT (UTC -04:00) on Jul 24, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.
Components affected
HubSpot CRMLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/24/2025 08:57PM
Contacts Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Contacts Search should be working properly. No data was lost.
MONITORING
1 day ago - at 07/24/2025 08:51PM
We've addressed the issue that caused Contacts Search to be unavailable since 3:49 PM EDT (UTC -04:00) on Jul 24, 2025. We're continuing to monitor performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
MONITORING
1 day ago - at 07/24/2025 08:36PM
We've addressed the issue that caused Contacts Search to be unavailable since 3:49 PM EDT (UTC -04:00) on Jul 24, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.
IDENTIFIED
1 day ago - at 07/24/2025 08:27PM
We've identified the issue that's caused Contacts Search to be unavailable since 3:49 PM EDT (UTC -04:00) on Jul 24, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.
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