Outage in HubSpot

Global search is unavailable for some customers

Resolved Minor

September 09, 2025 - Started 7 months ago - Lasted 26 minutes
Official incident page

Incident Report

Global search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/09/2025 07:13PM

Global Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Global Search should be working properly. No data was lost.

INVESTIGATING 7 months ago - at 09/09/2025 07:06PM

Global Search isn't
available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

INVESTIGATING 7 months ago - at 09/09/2025 06:46PM

Global search isn't
available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

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HelpDesk not available for the customers and the Support team - 27 days ago

Workflows are not working for some customers - about 1 month ago

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