Outage in HubSpot

outbound calling is unavailable for some customers

Resolved Minor
October 02, 2025 - Started about 7 hours ago - Lasted 31 minutes
Official incident page

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Outage Details

We've identified the issue that's caused outbound calling to be unavailable since 10:32 AM EDT (UTC -04:00) on Oct 2, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 3 hours.
Components affected
HubSpot Sales Tools
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 10/02/2025 04:00PM

Outbound callins is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Outbound callins should be working properly. No data was lost.

IDENTIFIED about 7 hours ago - at 10/02/2025 03:31PM

We've identified the issue that's caused outbound calling to be unavailable since 10:32 AM EDT (UTC -04:00) on Oct 2, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 3 hours.

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