Outage in HubSpot

HelpDesk and CRM are unavailable for some customers

Resolved Minor
October 07, 2025 - Started 24 days ago - Lasted about 1 hour
Official incident page

Incident Report

HelpDesk and CRM aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.
Components affected
HubSpot CRM

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/07/2025 10:32AM

All areas are now fully accessible. This issue was the result of Cloudflare network congestion which has been resolved. The incident has been fully resolved and all areas should be working properly. No data was lost.

MONITORING 24 days ago - at 10/07/2025 09:39AM

Network issues caused CRM to be unavailable from 4:43 AM EDT (UTC -04:00) on Oct 7, 2025. We're monitoring the CRM to make sure there are no further issues. We will be back with an update within an hour.

INVESTIGATING 24 days ago - at 10/07/2025 09:13AM

HelpDesk and CRM aren't
available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.

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