Outage in HubSpot

HelpDesk and CRM are unavailable for some customers

Resolved Minor
October 07, 2025 - Started about 15 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

HelpDesk and CRM aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.
Components affected
HubSpot CRM
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 10/07/2025 10:32AM

All areas are now fully accessible. This issue was the result of Cloudflare network congestion which has been resolved. The incident has been fully resolved and all areas should be working properly. No data was lost.

MONITORING about 15 hours ago - at 10/07/2025 09:39AM

Network issues caused CRM to be unavailable from 4:43 AM EDT (UTC -04:00) on Oct 7, 2025. We're monitoring the CRM to make sure there are no further issues. We will be back with an update within an hour.

INVESTIGATING about 15 hours ago - at 10/07/2025 09:13AM

HelpDesk and CRM aren't
available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.

Latest HubSpot outages

Pricing page, Subscription Management, User Provision and Checkout are unavailable for some customers - about 7 hours ago
outbound calling is unavailable for some customers - 5 days ago
Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue. - 7 days ago
Global search is unavailable for some customers - 28 days ago
Some HubSpot features are unavailable for some customers - about 1 month ago

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