Outage in HubSpot
Some HubSpot tools may be unavailable for some users
Resolved MinorIncident Report
Summary AI Generated
HubSpot's Files tool experienced a widespread outage lasting approximately 38 minutes (3:48–4:46 PM ET) affecting customers across all regions. The issue was caused by a bad production configuration change that triggered a permissions problem, making the Files tool unavailable. The incident was resolved by reverting the configuration change, fully restoring the Files tool by 4:46 PM ET.
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 06/23/2026 08:55PM
Between 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00), our Files tool is working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
IDENTIFIED
24 days ago - at 06/23/2026 08:29PM
We estimate that we will restore service in the next 15 minutes.
We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are reverting the change.
We will be back with an update within 15 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.
INVESTIGATING
24 days ago - at 06/23/2026 08:17PM
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
Latest HubSpot outages
brah is unavailable for some customers - 22 days ago
Some HubSpot tools may be unavailable for some users - 25 days ago
Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers - about 1 month ago
HubSpot may be unavailable for some users - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
